Wednesday, September 15, 2010

No Cents out of AdSense

This one’s easy; today’s rant is about kicking GoogleAdSense off my ark. 

How annoying are they?  So according to my payment history, I hit my next hundred-dollar mark back in July and then again in August.  Since it is now September 15th and I haven’t received either check, which their information reads I should have received over a month ago, I sent them an e-mail (because God forbid they have a phone number where you can inquire about anything) asking them why I hadn’t received my payment.
No response.
No acknowledgement of my inquiry.
Until today when I get an automated e-mail telling me my AdSense account has been disabled.  What a coincidence; I go looking for my very late payment, and they terminate my account…hmmm? No response to my original inquiry.  No explanation.  No information at all.  So I spent a while surfing around trying to find a way to contact them and ask them WTF?  But there is no phone number, no live chat, and no direct e-mail.  No way to deal with disputes at all unless you count filling out a generic appeal form, which asks a bunch of questions I don’t have the answers to and gives you a short space in which to tell them about why you think they are wrong.  Well how the hell would I know? They never told me what the problem was so how can I dispute it?  If they had said I was clicking my own ads, I’d say no I wasn’t.  If they said I was altering the ads, I’d say no I wasn’t.  If they said I was auto-generating clicks, I’d say no I wasn’t.  But they said none of those things; they didn’t give a reason, so how can I refute their reasoning?  Besides, how does one prove a negative?  I could possibly prove that I did something (if I was more computer savvy than I am) but how can I prove I didn’t do something?
I’ve heard of this happening before.  I have read other complaints about the fact that Google doesn’t give you any way to interact with them directly.   Now I understand those complaints.  Perhaps it is time to find a different host.  We’ll see how quickly they resolve this issue.  They owed me over $200.  If they reinstate me soon and I get paid, I’ll stay.  If not, look for a post giving you my new address.

3 comments:

  1. Strange. Keep us updated. Others of us may be in the same boat.

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  2. that's horrible! keep us posted. i just started using adsense. now i'm worried. .

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  3. Ugh, I've always refused to put ads on my blogs. I'm so sick of all those little ads everywhere that make sites increasingly slow to load, and I'm terrified to click on them anyway, as doing so by accident a time or two, I've found my laptop strangled by horrible viruses/malware that took ages to clean and remove.

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