This one’s easy; today’s rant is about kicking GoogleAdSense off my ark.
How annoying are they? So according to my payment history, I hit my next hundred-dollar mark back in July and then again in August. Since it is now September 15th and I haven’t received either check, which their information reads I should have received over a month ago, I sent them an e-mail (because God forbid they have a phone number where you can inquire about anything) asking them why I hadn’t received my payment.
No acknowledgement of my inquiry.
Until today when I get an automated e-mail telling me my AdSense account has been disabled. What a coincidence; I go looking for my very late payment, and they terminate my account…hmmm? No response to my original inquiry. No explanation. No information at all. So I spent a while surfing around trying to find a way to contact them and ask them WTF? But there is no phone number, no live chat, and no direct e-mail. No way to deal with disputes at all unless you count filling out a generic appeal form, which asks a bunch of questions I don’t have the answers to and gives you a short space in which to tell them about why you think they are wrong. Well how the hell would I know? They never told me what the problem was so how can I dispute it? If they had said I was clicking my own ads, I’d say no I wasn’t. If they said I was altering the ads, I’d say no I wasn’t. If they said I was auto-generating clicks, I’d say no I wasn’t. But they said none of those things; they didn’t give a reason, so how can I refute their reasoning? Besides, how does one prove a negative? I could possibly prove that I did something (if I was more computer savvy than I am) but how can I prove I didn’t do something?I’ve heard of this happening before. I have read other complaints about the fact that Google doesn’t give you any way to interact with them directly. Now I understand those complaints. Perhaps it is time to find a different host. We’ll see how quickly they resolve this issue. They owed me over $200. If they reinstate me soon and I get paid, I’ll stay. If not, look for a post giving you my new address.